Service innovation models in cultural districts: A case of Taiwan Yingge Historical Street

YiFu Hsu; ChunLiang Chen; YiFu Hsu; ChunLiang Chen

doi:10.3934/urs.2024020

Urban Resilience and Sustainability

2024, Volume 2, Issue 4: 371-389. doi: 10.3934/urs.2024020

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Research article Special Issues

Service innovation models in cultural districts: A case of Taiwan Yingge Historical Street

YiFu Hsu ,
ChunLiang Chen ^,

Graduate School of Creative Industry Design, National Taiwan University of Arts, New Taipei City, Taiwan, China

Received: 24 October 2024 Revised: 22 December 2024 Accepted: 26 December 2024 Published: 27 December 2024

This study explores the service innovation model of Taiwan's Yingge Historical Street of Ceramics and analyzes how political capital and public-private partnerships (PPPs) influence service innovation development in the district. By adopting a case-study approach, data was collected from literature and secondary sources. Findings reveal three aspects of the service innovation model: (1) innovation based on cultural heritage, utilizing ceramic culture and technology to offer diverse cultural experiences; (2) community participation as the core, enhancing cohesion, identity, and promoting cultural heritage development; and (3) service innovation mechanism through PPPs, integrating public and private resources/capabilities to enhance efficiency and quality. The study highlights the significant impact of political capital (government support, funding, regulatory frameworks, and local groups' political influence) and PPPs (collective public-private actions including resource integration, cooperation norms, trust-building, and value co-creation) on service innovation. This contributes theoretically and practically to understanding service innovation mechanisms in cultural districts and promoting their development.
- service innovation,
- value co-creation,
- public-private partnerships,
- political capital,
- collective action
Citation: YiFu Hsu, ChunLiang Chen. Service innovation models in cultural districts: A case of Taiwan Yingge Historical Street[J]. Urban Resilience and Sustainability, 2024, 2(4): 371-389. doi: 10.3934/urs.2024020

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Abstract

This study explores the service innovation model of Taiwan's Yingge Historical Street of Ceramics and analyzes how political capital and public-private partnerships (PPPs) influence service innovation development in the district. By adopting a case-study approach, data was collected from literature and secondary sources. Findings reveal three aspects of the service innovation model: (1) innovation based on cultural heritage, utilizing ceramic culture and technology to offer diverse cultural experiences; (2) community participation as the core, enhancing cohesion, identity, and promoting cultural heritage development; and (3) service innovation mechanism through PPPs, integrating public and private resources/capabilities to enhance efficiency and quality. The study highlights the significant impact of political capital (government support, funding, regulatory frameworks, and local groups' political influence) and PPPs (collective public-private actions including resource integration, cooperation norms, trust-building, and value co-creation) on service innovation. This contributes theoretically and practically to understanding service innovation mechanisms in cultural districts and promoting their development.

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